Refund Policy

At iTecskills, customer satisfaction is our top priority. We aim to deliver high-quality services and solutions. However, we understand that situations may arise where a refund is necessary.

1. Eligibility for Refunds

Refund requests will only be considered under the following conditions:

• The service or product delivered was not as described.

• Technical issues on our side prevented delivery or usage.

• Duplicate payments were made due to a system error.

2. Non-Refundable Cases

Refunds will not be issued in the following situations:

• Change of mind after service/product has been delivered.

• Services already completed and approved by the client.

• Issues caused by the customer’s own systems, hosting, or third-party providers.

3. Timeframe for Request

• Refund requests must be submitted within 7 days of purchase/delivery.

• After 7 days, refund requests will not be entertained.

4. Refund Process

• Once your refund request is approved, the refund will be processed within 7–14 business days.

• The amount will be refunded to the original payment method used at the time of purchase.

5. Contact for Refunds

To request a refund, please contact us at:

📧 Email: contact@itecskills.com
📞 Phone: +92-3070066370
🏢 Address: One Unit Chowk, Bahawalpur, Pakistan